Shipping policy
At The Friday Table, we strive to provide a seamless shopping experience by ensuring your orders are shipped quickly and securely. Please review our shipping policy below for more information:
1. Free Shipping Across the UAE
We are pleased to offer free shipping on all orders across the United Arab Emirates. Once your order is confirmed, it will be processed and delivered within 2-4 business days.
2. International Shipping
We proudly ship worldwide! However, please note the following for international orders:
• Shipping Rates: Shipping rates will be calculated at checkout based on your location.
• Delivery Times: Delivery times may vary depending on the destination, typically ranging from 5-12 business days.
Customs Duties and Taxes
All international orders may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are determined by local customs authorities and vary from country to country.
• The recipient is responsible for covering any customs fees, import duties, or taxes required to clear the shipment.
• We recommend checking with your local customs office for detailed information regarding these charges before placing your order.
Returns on International Orders
For international returns, customers will be responsible for covering the return shipping fees and original shipping fees. The exact amount will be determined once the return is finalized and will be deducted from the refund amount.
3. External Courier Services
To ensure reliable delivery, we work with trusted external courier services. However, there may be rare instances where shipping delays or issues occur that are beyond our direct control. Rest assured, we are committed to assisting you in resolving any concerns promptly and effectively should they arise.
4. Order Processing and Tracking
Once your order is placed, you will receive an email confirmation, followed by a shipping notification with tracking details once your package is dispatched.
5. Damaged or Lost Items
In the rare case that an item arrives damaged or your package is lost during transit, please contact us immediately at hello@thefridaytable.com so we can assist you in resolving the issue.
We’re here to help! If you have any additional questions regarding shipping, feel free to reach out to us at hello@thefridaytable.com Or WhatsApp on +971509732371